Challenge
Bank Danamon has a large number of computers that needed standardized security and troubleshooting. The bank already used a similar DM application for maintenance, but its features and support did not meet the bank's needs and it could not be developed further.
Growing security requirements to protect endpoints were a further challenge.
Solution
With Kaseya VSA, all kinds of troubleshooting can be handled from the main console at head office. Drawing on our experience at Bank Danamon, we added enhancements up to custom device-owner data such as job title and user name.
For security, Kaseya VSA is the tool to implement and monitor patch updates, antivirus, and BitLocker. Asset management can therefore grow from a database into a means of improving security.
Results
- More effective and efficient IT operations: troubleshooting through Kaseya improved the effectiveness and efficiency of Bank Danamon's IT operations.
- Fits banking complexity: Kaseya VSA is customizable, so it adapts to the needs and complexity of a bank like Bank Danamon.
- Strong security protection: with Kaseya VSA as a security tool, Bank Danamon's IT operations are well protected.
