Challenge
Jalin centrally manages a large number of ATMs owned by Indonesia's state-owned banks (Himbara) across the country. With so many ATMs come many needs, such as stronger security on the ATM side to keep customer services running.
Jalin also has to roll out application updates regularly and retrieve ATM transaction data, which costs money, time, and effort.
Solution
With Kaseya VSA, application and patch deployment is fast and can run simultaneously and remotely. Kaseya VSA's protection works effectively and comes with a range of logs that can be synchronized with other monitoring tools.
Kaseya VSA also provides a dashboard that supports Jalin's management view, and it helps standardize every ATM at no additional cost.
Results
- Easier large-scale deployment and security: Jalin's engineering team benefited most; work became better scheduled and less time-consuming.
- Fewer site visits: file retrieval that used to require visiting each machine can now be done remotely through Kaseya VSA.
- Focus on important work: staff have more time for more important tasks, while Kaseya VSA automates daily work.
